Find answers to common questions about ordering, delivery, office furniture, ink and toner, business accounts and shopping with Collins Office Choice. We are a locally owned Bathurst business supporting customers throughout Bathurst and Central West NSW.
Ordering and delivery
Where does Collins Office Choice deliver?
We provide local delivery throughout Bathurst and surrounding Central West NSW areas. Eligible orders can also be delivered to locations across NSW. Contact our Bathurst team if you would like to confirm availability, timing or charges for your address.
How much does delivery cost?
Delivery is free for eligible Bathurst orders over $50 and eligible NSW orders over $99. A flat delivery charge of $14.95 applies to eligible orders below the relevant free-delivery threshold.
Does free delivery include office furniture?
No. Office furniture and bulky products are excluded from the standard free-delivery offer. Furniture delivery charges depend on the products, delivery location and whether assembly is required. Contact us for an accurate quote.
How can I place an order?
You can order online through our website or contact our team for assistance. Call 02 6331 0333 or email sales@collinsofficechoice.com.au.
Ink, toner and technology
Can you help me find the correct ink or toner?
Yes. Tell us your printer brand and model, or provide the number printed on your existing cartridge. Our team can help identify the correct ink or toner before you order.
Do you supply printers and office technology?
Yes. We supply printers, shredders, keyboards, computer accessories, headsets and other workplace technology from recognised brands. Contact us if you need help comparing products or finding a suitable option.
Office furniture
Do you deliver and assemble office furniture?
Yes. Office furniture can be delivered boxed or assembled, depending on your requirements. Delivery and assembly charges apply. We can also assist with product selection, office layouts, workstations, seating, storage and larger furniture projects.
Can Collins Office Choice help plan an office fitout?
Yes. We can assist with individual furniture requirements, office layouts and complete workplace fitouts. Speak with our team about your available space, number of staff, preferred style and budget.
Business and organisation accounts
Can businesses open an account?
Yes. Eligible businesses and organisations can apply for a Collins Office Choice business account. Business accounts can make regular ordering easier and provide access to personalised service from our local team.
Do you supply schools, community organisations and government customers?
Yes. We support businesses, schools, community organisations, government customers and other workplaces throughout Bathurst and Central West NSW. Contact us to discuss regular supplies, furniture, quotations or account requirements.
Returns and product support
What should I do if I ordered the wrong product?
Contact us as soon as possible before returning the product. Return eligibility can depend on the product, its condition and the supplier’s requirements. Our team will explain the available options.
What should I do if a product arrives damaged or incorrect?
Contact our team promptly with your order details and, where possible, photographs of the product and packaging. We will investigate the issue and help arrange the appropriate next step.
Local service
Is Collins Office Choice locally owned?
Yes. Collins Office Choice is a locally owned and operated Bathurst business. Customers receive the buying power of the Office Choice network together with local advice, service and support.
Which Central West areas do you service?
We support customers throughout Bathurst and surrounding Central West areas, including Kelso, Blayney, Orange, Lithgow, Oberon, Mudgee and Cowra. Delivery availability and charges may vary by location, so please contact us to confirm the best option.
Still need help?
Call Collins Office Choice on 02 6331 0333 or email sales@collinsofficechoice.com.au. Our local Bathurst team will be happy to help.